That’s my prediction. Service Portal will no longer get updates by the Orlando release. It will be like Workflow, Execution plans, Homepages, and the Content Management System. It will still work but will not get future development. I know it’s only been out since Helsinki and that means since April 2016 which is ~4 years. But after you look at these findings, you’ll agree. Why bring it up? Well, I don’t like to work on something that isn’t going to get support.