I was very lucky to get to go to Knowledge18 and before I leave I just want to write this down as to not forget it.
Of the labs, I attended I had no technical difficulty with the wifi or content. Others did, but somehow not me.
Below I'll go over the parts I think notable.
Looks like they used g2planet.com which this year was pretty poor in my opinion. Hard to tell what you had already selected until you tried to add an event to the agenda
Suggestions to improve - Use what you used for 2016's registration or make your own.
This was terrible. I literally wrote my schedule down each day as it was more convenient to do that. Thankfully none of my classes moved after I arrived.
Suggestions to improve - Don't provide a mobile app. It would have been easier and then we'd just be complaining about the website.
This was great. With the way, my rep helped us get around and with all the folks I saw and know it was awesome.
This was a really awesome lab. It showed a new feature that lets you merge and handle the remaining duplicate ci's and their relationships in a very flexible way.
This really was all about using the horizontal patterns to discover things which in my case would have been great three weeks prior as I had to self-teach myself it. It did confirm that I did learn this correctly. There's a great youtube video where they show how to do most of this stuff there.
Again this was a really great session had I taken it three weeks prior. It did confirm I did learn the right things and it focused on the Cloud Services Plugin v2.
This was a nice overview of what the Secops application brings to ServiceNow. I thought of it to something similar to an overview of how GRC would work except you were guided along setting it up.
This lab was great in that I learned about the directives and how you can use them and share them across widgets. I also learned about a different way to have widgets communicate to each other than the broadcast and emitted events.