Text Search Issues

I opened a HI ticket about this and it was communicated that the global text search does not respect more non-alphanumeric characters.

So it turns out that the keyword search doesn’t respect _ characters. Meaning if you search for “this_custom_word” and you expect to find results, if one of those words is on the Stop list tables (ts_index_stop, and ts_stop). It may not show up.

Just something HI made me aware of. I askd if they have other delimiters, but they said its just _ and space.

If I get more information I’ll update this.

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Jace Benson
ServiceNow Developer

ServiceNow is my day job, JAMStack is my passion.

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