So Knowledge20 is a new experience for everyone, attendees and organizers. Everything has changed.
Last week I wrote, that I am amazed at the work ServiceNow did to make this event happen remotely when it was slated to be an in person event at no cost.
Watched Sessions
Its week 3 of K20… What did I watch?
Social But Distant - ServiceNow and What’s Next with David Loo and Mike Lombardo
Flow Designer Decision Trees with Chuck Tomasi
I was going to list some things I’m checking out now like;
- ACT3001 - Success Meetup: Build your skills as a Now Creators Developer
- But the link has nothing really useful. Don’t believe me check it out;
- Link to the 4 instances of it
- Link to one specifically but nothing to do aside from redirect to another page, or connect with a sales exec
CreatorCon20 - Builder Track (I didn’t go through these but I should)
- CCW2786 - Create your first application in minutes
- CCW2787 - Add business logic to your app
- CCW2788 - Gain insights into your application - Can’t find working event or video link
- CCW2789 - Create a mobile experience for your application
- CCW2790 - Add a chatbot to your application - Yiran Hou, Thomas Pijoulat, and Janet William Ibrahim go over setting up and using Virtual Agent, and Natural Language Understanding, and then some Best Practices
- CCW2791 - Go beyond a single table application - Ian Rahn, David Castellano, and Alex Brayman
- CCW2792 - Ensure functional quality in your application By Lisa Holenstein, Yiran Hou, and Andrew Barnes- Using ATF
- CCW2793 - Give your app some finishing touches - Survey, Guided Tour, Modules, and Notifications
Getting the most out of Steven Bell’s Content Contributions
- Getting Started
- Why write?
- You’re excited to share something, to transfer the knowledge.
- Watch out for corporate policies - make sure you “can” write. (I can’t believe this is a thing!)
- Search for others who have written on the topic. Don’t plagiarize them. You’ll find people asking questions that your content may solve. Comeback to those and let them know you have a post here to help. Credit or link to others with similar content.
- Join the user’s group and you can “blog” there (I [Jace] think you should own your content and self host but.. /shrug)
- Review how others have written their articles. Each author has their own methods.
- Why write?
- What kinds of topics to write about
- Pick a subject inside of ServiceNow
- Process
- Procedure
- An application
- Development & Scripting
- Integration
- Architecture
- Write what you know
- Write about what you’ve made
- ( Write about what excites you )
- Pick a subject inside of ServiceNow
- How to organize articles
- Pick the venue(place to write)
- Always have a introduction
- Put in a problem statement (this should be the hook)
- What approaches did you try
- What approaches work
- What approach did you like the most
- Conclusion (tie into the problem statement)
- Finding time to write and publish
- Off hours
- (As you have an idea for a topic, write it down, or make an issue for yourself)
- tackling a large topic, break it up into smaller chunks
- dont be afraid to write, you should write. have a reason to write, for yourself or for other.
- Where do I go from here
- be involved on community
- speaking at user groups
- Open Q + A
- Lisa Latour is the person to reach out to if oyu have any questions about this.
- No questions
- Getting Started
Theater Tools for increasing your development skills (THS3208)
- Mark Moudler - Manages the Product Documentation Team
- Resources
- Where to begin? developer.servicenow.com
- PDI
- Training
- Early Access
- Sharing pojects
- Now UI Exp. Framework and components
- Learning Plans (25 modules)
- API reference
- Documentation site (App engine guide)
- Where to begin? developer.servicenow.com
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