Undocumented Scripts

I am starting to make a page I can easily reference with things that Servicenow just omits about their code.

• Server-Side APIs (gathered using Xplore manually and via posts on community)

  • Glide
    • get()
    • checkInitiated()
  • GlideAbstractBucketCollector – Expects Object
  • GlideSysAttachmentInputStream
  • GlideChecksum
    • calculateMD5CheckSum.
  • GlideSecurityManager
    • setUser
  • GlideTableCreator
    • https://community.servicenow.com/thread/247897
    • https://community.servicenow.com/thread/248771
  • GlideappCatalogItem
  • GlideappQuestion – Memory Leak issues (PRB697208)
  • GlideappVariablePoolQuestionSet
    • generally used to print out variables and answers in email. I recommend: /printing-out-variables/
    • https://community.servicenow.com/thread/284468 – not working in scoped application
    • https://community.servicenow.com/thread/221479 – controlling what variables show up
  • GlideZipOutputStream aka Packages.java.util.zip.ZipOutputStream
  • GlideZipEntry aka Packages.java.util.zip.ZipEntry
  • GlideRecord.applyEncodedQuery – found in activity definitions
    • This applies an encoded query to a record and sets it’s values.

  • task.wf_activity

    • Note: the wf_activity field is disabled in the dictionary, so is not visible in the form or list views. But it is still valid to use in a script.
    • https://community.servicenow.com/thread/264780#1153792
    • https://community.servicenow.com/thread/192359
    • Clearing this out on tasks when “restarting” workflow will reuse tasks, if you clear this out, it will make new.
    • I had a requirement where a customer wanted a “Revert to New” UI Action inside a Change record but wanted to keep the history of Closed Incomplete Change Tasks to show that a change failed and had to be restarted

    Every time I’d restart the workflow it would re-use the previously made change tasks and overwrite information that we wanted to keep for history’s sake. – Lee Hollister

  • GlideTemplate

  • GlideTemplate.get

  • GlideMutex

    • https://community.servicenow.com/message/953897
    • exclusiveWithSpin
    • get()
    • getExclusiveWithSpin()
    • getNonExclusive()
    • getWithSpin()
    • invalidate()
    • nonExclusive
    • withSpin

• Client-Side APIs

  • UINotification aka NotificationMessage
  • Event
  • service.dateUtils.js
    • getDateFromFormat
  • g_form (desktop)
  • g_form (mobile/service portal)
    • setVariablesReadOnly
  • Client-Side Properties
    • calendar.js
      • g_user_date_format
      • g_user_date_time_format

• REST APIS

  • Search Endpoint: /now/globalsearch/search?sysparm_search=TERMGOESHERE&sysparm_groups=SYSIDOFSEARCHGROUP Header: header: application/json

Inspiration/Resources; Undocumented Scripts by SN Pro Tips