All this talk about notifications had me poking around and I learned about using ${URI_REF}
instead of ${URI}
. It's magical.
${URI_REF}
creates a link to the current record using the records display value. It's essentially... the same as;var link = 'https://';
link += gs.getProperty('instance_name');
link += '.service-now.com/';
link += current.getLink();
var display = current.getDisplayValue()
template.print('<a href="' + url + '">' + display + '</a>');${URI}
creates a link to the current record using the text "Link".