Restarting a workflow is sometimes needed. I found myself looking at how
to to do this today.
I'm posting this so I don't have to re-do this again.
There are 2 ways to restart workflows.
No code.
- Delete the workflow context record. I do this by going to the record in question. E.g.
/sc_req_item.do?sysparm_query=number=RITM0012345 - Click into the "Show Workflow Context" UI Action Link (above the related lists)
- Click Delete on the top right of the workflow context record !!! BE SURE YOU'RE ON THE WF_CONTEXT !!!
- Goto the RITM and update the stage to
request_approved - That's it.
- Delete the workflow context record. I do this by going to the record in question. E.g.
With Code.
- Delete the workflow context record. I do this by going to the record in question. E.g.
/sc_req_item.do?sysparm_query=number=RITM0012345 - Click into the "Show Workflow Context" UI Action Link (above the related lists)
- Click Delete on the top right of the workflow context record !!! BE SURE YOU'RE ON THE WF_CONTEXT !!!
- Goto the
wf_workflow.listtable and find the workflow you want to start, copy it'ssys_id. - Run this script in a background script;
- Delete the workflow context record. I do this by going to the record in question. E.g.
var current = new GlideRecord('sc_req_item');
current.get('number','RITM0012345');
var id = 'cfe7a62f13958340f415345fd144b075';//wf_workflow sys_id here
var w = new Workflow();
var context = w.startFlow(id, current, current.operation(), function(){
var vars = {};
for (var n in current.variables)
vars[n] = current.variables[n];
return vars;
});