Dawn Jurek's great list of Best Practices

Dawn Jurek has a great list of best practices that she keeps up to
date.
As much as I'd like to think that list will always exist, I've been
burnt before, so this is my copy.

Best Practices

Source: https://community.servicenow.com/community?id=community_blog&sys_id=6e7d6269dbd0dbc01dcaf3231f9619c0

ATF (Automated Test Framework)

Development

HI

HR Service Delivery

Information Technology & Business Management (ITBM)

Information Technology Operations Management (ITOM)

Information Technology Services Management (ITSM)

Platform

Forms

Lists

Tables

Reporting and Performance Analytics

Security Operations

For more information: