Best Practices

Dawn Jurek has a great list of best practices that she keeps up to date.
As much as I’d like to think that list will always exist, I’ve been burnt before, so this is my copy.

Best Practces

Source: https://community.servicenow.com/community?id=community_blog&sys_id=6e7d6269dbd0dbc01dcaf3231f9619c0

ATF (Automated Test Framework)

Development

HI

HR Service Delivery

Information Technology & Business Management (ITBM)

Information Technology Operations Management (ITOM)

Information Technology Services Management (ITSM)

Platform

Forms

Lists

Tables

Reporting and Performance Analytics

Security Operations

For more information:

Edit this page

Avatar
Jace Benson
ServiceNow Developer

ServiceNow is my day job, JAMStack is my passion.