Here's my take of whats new with Madrid
Madrid
I was told these are things I should look at;
| Thing | Comment |
|---|---|
| Agent Workspace | Yep It's here, it's nice, g_form stuff works on it for mobile stuff |
| Agent Workspace Lists | Not sure what to look at here |
| Agent Workspace Form Resizing | Nice? |
| Agent Workspace Contextual Search | Looking into what's different |
| ATF | Lots of new features |
| ATF Smart Suites | Sounds, intelligent |
| ATF Quick Start Test | Could be improved |
| ATF Custom UI / Page Inspector | Interesting and a nice addition |
| ATF Parameterized Tests | Looks great |
| Virtual Agent | Extra subscription |
| No-code designer | It's pretty |
| Adv. Work Assignment | Not sure what this is |
| Service Portal Multiple KB and Catalog Support | Now that I have a work around I have to see if it's worth undoing it for this |
| Store & Plugin UI Updates | Only impacts Admins, it's nice |
| Mid Server - Now using JRE | Saving some $ money |
| CMDB Query Builder | I'll have to check it out |
| Flow Designer | Booo |
| Decision Trees | Booo |
| New Logic | Booo |
| New Actions | Booo |
| New API | Booo |
| Reporting on Running Flows | Booo |
| IntegrationHub - Adds Soap | Nice |
| IntegrationHub - Payload Builder | ... |
| Mobile - new app on apple and play store | Where? Not as of Jan 29 |
| Mobile studio | I still haven't found it |
| Mobile offline capable | Nice... |
| Instance Security Center | I still think https://developer.servicenow.com/connect.do#!/share/contents/7852853_security_best_practice_audit?v=3.02&t=PRODUCT_DETAILS was better, easier to follow |
| Cloning | Cant test this on my pdi |
| Analytics hub | not sure I know this. |