Changing the popup/hover over view in ServiceNow
Enable AI Animation
Today I was looking at an issue and had trouble finding the documentation for the hover overview. That’s cause it’s not called that. It’s called the “popup” view or “sys_popup”. This is a rewrite of the fine work Roger Chew did on the community here.
If there is no defined sys_popup view ServiceNow will default to using the “default” view.
If the view sys_popup,[viewname] exists, then this pop up view for the given view will be used.
If the view sys_popup exists and it hasn’t been handled yet, this view will be used.
How to configure the sys_popup view
- Goto
<instance>.service-now.com/<table>.do?sysparm_view=sys_popup - Right click the header and configure the form with whatever tool is useful (form layout, form designer, etc)
How to configure the sys_popup for a specific view
- Goto
<instance>.service-now.com/<table>.do?sysparm_view=sys_popup,ess - Right click the header and configure the form with whatever tool is useful (form layout, form designer, etc)
