Integration Considerations

A laptop and paper sit on a desk where a illuminated hand is coming out of the screen shaking a masculine hand

I'm recalling this from memory and this is old and could be updated for Scripted Rest APIs and such, but I want to get this out here.

Flow Decisions

That is verbose but all you need to know is what your doing, and what is preferred like so;

Flow Decisions

Generally if you are doing a "one time" import, generally almost always easiest to do a file import. Sometimes, a database connection is better, it's the same work. You'll set up a import table, and a transform map.

If you are setting up a recurring import like from the stock market or some weather source the following questions have to be asked;

What triggers this data coming into ServiceNow

What data comes into ServiceNow, a full pull or what's requested