Certifications SN offers

After hearing about how certifications are changing I read up on it some. I found the site confusing, so I made this post to put the useful things together.

Certifications

As of 7/1/2018 you’re need to take a class to register for the exams according to this pdf Old version SN FAQ.

I was looking for a list of the certifications SN offers. As of today This is all I can find. Here’s my sources;

CertDescriptionBlueprintPath
CSACertified System AdministratorCSA BlueprintCSA
CIS-ITSMCertified Implementation Specialist - IT Service ManagementCIS ITSM BlueprintITSM
CIS-SMCertified Implementation Specialist - Service MappingCIS SM BlueprintSM
CIS-SAMCertified Implementation Specialist - Software Asset ManagementCIS SAM BlueprintSAM
CIS-FMCertified Implementation Specialist - Finacial ManagementCIS FM Blueprint
CIS-CSMCertified Implementation Specialist - Customer Service ManagementCIS CSM BlueprintCSM
CIS-HRCertified Implementation Specialist - Human ResourcesCIS HR BlueprintHR
CIS-VRCertified Implementation Specialist - Vulnerability ResponseCIS VR BlueprintVR
CIS-APMCertified Implementation Specialist - Application Portfolio MgmtCIS APM BlueprintAPM
CIS-CMCertified Implementation Specialist - Cloud ManagementCIS CM BlueprintCM
CIS-DCertified Implementation Specialist - DiscoveryCIS Discovery BlueprintDiscovery
CIS-EMCertified Implementation Specialist - Event ManagementCIS Event Management BlueprintEM
CIS-FSMCertified Implementation Specialist - Field Service ManagementCIS FSM BlueprintFSM
CIS-PPMCertified Implementation Specialist - Project Portfolio ManagementCIS PPM BlueprintPPM
CIS-RCICertified Implementation Specialist - Risk and ComplianceCIS RCI BlueprintRCI
CIS-SIRCertified Implementation Specialist - Security Incident ResponseCIS SIR BlueprintSIR
CIS-VRMCertified Implementation Specialist - Vendor Risk ManagementCIS-VRM BlueprintVRM
CADCertified Application DeveloperCAD BlueprintCAD

* No Certification Documentation could be found, but it’s listed as if one exists on the Certification Guide - locally incase SN updates/takes down original.

Learning Resources

A post was made about why training is mandatory. I can’t find my source but some folks have said

Cost of Certifications

With all this being said, I also did some quick math;

WhenPeopleCertsClass CostTotal Class CostExam CostTotal Exam CostMaint Cost*Total Maint Cost*
2018130015045000
20187530015033,75000
2019192,00018,0001501,350100900
20197592,0001,350,000150101,25010067,500
2020117**2,40040,8001502,5501001,700
20207517**2,4003,060,000150191,250100127,500

* Every Three releases, you need to pay 100 USD for maintenance of your certificate.
** There are 41 Certificates listed, but of the CSA, CIS, and CAD type certs that cost money I found 17.

Changelog;

DateNotes
2018-07-01As of 7/1/2018 you’re need to take a class to register for the exams according to this pdf.
2020-01-02Removed Poll Tweet re: how should ServiceNow Training should be
2020-01-02Added Links to Paths on NowLearning for CSA, CIS, and CAD
2020-01-02Rewrote pricing table to include new lines for 2020 and 17 certs
2020-01-13Added link to SN’s FAQ

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Jace Benson
ServiceNow Developer

ServiceNow is my day job, JAMStack is my passion.