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original_url: "https://jace.pro/blog/do-you-need-a-ci-and-not-the-matched-asset-enter-skip_sync/"
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Do you need a CI and not the matched Asset? Enter skip_sync# Do you need a CI and not the matched Asset? Enter skip_sync

October 28, 2025 [servicenow](/tags/servicenow/)

  Enable AI AnimationA few years ago I was digging into how Assets and CIs interact on ServiceNow. I came across this article that explains the `skip_sync` field on Asset or CI records.
[What is the skip_sync field on Asset or CI record - Support and Troubleshooting (servicenow.com)](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743665)

What is the skip_sync field on Asset or CI record

### [Issue](#issue)

For the latest information on this topic, see Configuration Item [cmdb_ci] class.

The `skip_sync` field not only exists on assets but also on the CMDB table. It is the flag indicating whether synchronization between Asset and CMDB can be skipped.

There are OOB script includes and business rules that may invoke according to functions and change the value of `skip_sync`:

AssetAndCISynchronizer: /nav_to.do?uri=sys_script_include.do?sys_id=9ec37b411b012000e49bfbcd2c071380
Update Asset fields on change: /nav_to.do?uri=sys_script.do?sys_id=31e93aaf1b3210002502fbcd2c0713d8
Update CI fields on change /nav_to.do?uri=sys_script.do?sys_id=4d15855c1b0310002502fbcd2c071399

The `skip_sync` flag is used to prevent recursion within the same cycle of business rules and will be reset in the next cycle during Asset-CI synchronization. The `skip_sync` flag is set to false by default.

As the two business rules above would be triggered twice during an Asset-CI synchronization. The `skip_sync` flag would be set to false again after the synchronization. In case the `skip_sync` flag was set to true for some reason, an update on the Asset/CI should help set the flag back to false.

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[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2025/2025-10-28-do-you-need-a-ci-and-not-its-matched-asset-enter-skip_sync.md).

[Do you need a CI and not the matched Asset? Enter skip_sync](https://jace.pro/blog/do-you-need-a-ci-and-not-the-matched-asset-enter-skip_sync/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

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*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/do-you-need-a-ci-and-not-the-matched-asset-enter-skip_sync/*