---
original_url: "https://jace.pro/blog/how-to-do-reminders-in-servicenow/"
format: markdown
ai_optimized: true
---

How to do reminders in ServiceNow- # How to do reminders in ServiceNow

June 7, 2018 [servicenow](/tags/servicenow/)

  Enable AI AnimationThis has come up often enough that it merits a post. Reminders of sorts can be set up a four ways in ServiceNow. This is the pros and cons of each.

There’s a four ways I know of doing this;

Scheduled Report
- SLA Notifications
- Scheduled Job (much like incident auto close)
- Scheduled Events

Each of these have their pro’s and con’s, lets get into it.

## [Scheduled Report](#scheduled-report)

Probably the easiest to set up as it requires a report, and a scheduled report.

ProConA Report, and Scheduled ReportOccurs at the frequency it scheduledNo coding requiredLess configurableNo email template to set upEmail is set based on report sharing## [SLA Notifications](#sla-notifications)

ProConNo coding requiredOccurs at the frequency it scheduledSpecific to tasks## [Scheduled Job](#scheduled-job)

ProConRequires Scheduled Job, Event, NotificationOccurs at the frequency it scheduledConfigurable due to codingRequires coding## [Scheduled Events](#scheduled-events)

ProConTriggers when it’s supposed toRequires Event, Notification, Business Rules, and possibly it’s own event queueConfigurableRequires codingRequires managing the scheduled events if the date/time changes## [Scheduled Flow Trigger](#scheduled-flow-trigger)

ProConAccess be delegated using Scoped App and Flow Designer content filteringDelegates can reak havoc, shouldn’t create them directly in prod.Thansks @milligna!

---
[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2018/2018-06-06-how-to-do-reminders-in-servicenow.md).

[How to do reminders in ServiceNow](https://jace.pro/blog/how-to-do-reminders-in-servicenow/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

---

*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/how-to-do-reminders-in-servicenow/*