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original_url: "https://jace.pro/blog/how-to-restart-a-workflow/"
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How to restart a workflow- # How to restart a workflow

April 5, 2019 [servicenow ](/tags/servicenow/)[legacy-workflow](/tags/legacy-workflow/)

  Enable AI AnimationRestarting a workflow is sometimes needed. I found myself looking at how
to to do this today.

I’m posting this so I don’t have to re-do this again.

There are 2 ways to restart workflows.

No code.

Delete the workflow context record. I do this by going to the record in question. E.g. `/sc_req_item.do?sysparm_query=number=RITM0012345`
- Click into the “Show Workflow Context” UI Action Link (above the related lists)
- Click Delete on the top right of the workflow context record !!! BE SURE YOU’RE ON THE WF_CONTEXT !!!
- Goto the RITM and update the stage to `request_approved`
- That’s it.

- With Code.

Delete the workflow context record. I do this by going to the record in question. E.g. `/sc_req_item.do?sysparm_query=number=RITM0012345`
- Click into the “Show Workflow Context” UI Action Link (above the related lists)
- Click Delete on the top right of the workflow context record !!! BE SURE YOU’RE ON THE WF_CONTEXT !!!
- Goto the `wf_workflow.list` table and find the workflow you want to start, copy it’s `sys_id`.
- Run this script in a background script;

`  var current = new GlideRecord('sc_req_item');
  current.get('number','RITM0012345');
  var id = 'cfe7a62f13958340f415345fd144b075';//wf_workflow sys_id here
  var w = new Workflow();
  var context = w.startFlow(id, current, current.operation(), function(){
      var vars = {};
      for (var n in current.variables) 
          vars[n] = current.variables[n];
      return vars;
  });`Further Reading:
[https://docs.servicenow.com/bundle/sandiego-application-development/page/app-store/dev_portal/API_reference/Workflow/concept/c_Workflow_api.html#r_WF-startFlow_String_GR_S_A](https://docs.servicenow.com/bundle/madrid-application-development/page/app-store/dev_portal/API_reference/Workflow/concept/c_Workflow_api.html#r_WF-startFlow_String_GR_S_A)

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[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2019/2019-04-05-how-to-restart-a-workflow.md).

[How to restart a workflow](https://jace.pro/blog/how-to-restart-a-workflow/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

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*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/how-to-restart-a-workflow/*