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original_url: "https://jace.pro/blog/k24-and-k25-a-late-review-of-the-schedule-i-had/"
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K24 and K25: A late review of the schedule I had- # K24 and K25: A late review of the schedule I had

February 24, 2026 [k24 ](/tags/k24/)[k25 ](/tags/k25/)[schedule](/tags/schedule/)

  Enable AI AnimationI think it’s fun some times to reminisce about things I’ve done and wonder about things others have.

I was setting up a new bookings page and noticed I still had the schedule for K24 and K25.

# [K24](#k24)

Day 1

Attendee Breakfast
- Put AI to work for people
- Provide just-in-time training to users with Guided Tours
- Amplify asset governance with ServiceNow SAM and HAM
- Attendee Lunch
- Welcoming wizards: The magical pigwarts onboarding experience
- Knowledge Welcome Reception

Day 2

- Attendee Breakfast
- Unleashing the power of generative AI with the ServiceNow platform
- Behind the Build: A Conversation with The Devvies App of the Year 2023 Winners
- ServiceNow for the Culture Meetup: Celebrating the Black Community
- How FedEx relies on ServiceNow for managing Operational Technology Assets
- Attendee Lunch
- Product Roadmap: Whats new in Asset Management (ITAM and EAM)
- Common Service Data Model
- The secrets of great portal user experiences
- Hyatt’s CSM journey: From fully customized to an out-of-the-box solution

Day 3

- Accelerating Innovation with Creativity & Connection
- SN Utils unveiled: 90 minutes to master the essentials and beyond
- CreatorCon Keynote
- Women In Tech: Identifying and mitigating burnout
- Knowledge closing celebration

# [K25](#k25)

Day 1

- Hidden tricks : Youll never need to create a ServiceNow case for these issues!
- Put AI to work for people - now
- UX: Crafting Innovation: A Hands-On Workshop for Designing Mobile Experiences
- Scopes? Where we are going we don’t need scope (pickers)!
- ServiceNow MVP panel: Ask us anything!
- Knowledge welcome reception
- FSM and beyond to orchestrate fiber to the home

Day 2

- Are you smarter than a Jr. developer?
- Day 2 Keynote: Uniting AI, data, and workflows across every corner of your business
- 3 levels of integration design: seamless retrieval of leave balance
- Industry Keynote: Technology, Media, and Telecom
- How CDW reimagined eBonding integrations for exceptional customer experiences
- Ask the Experts: Safeguarding Sensitive Data with Core Security Features
- Elevating the telecom excellence with next generation solutions, OneNZ Journey
- Work Perfect Day

Day 3

- Knowledge Unscripted Keynote
- Less frustration, more innovation: ServiceNow Studios power in action
- Dev tools are better together, ServiceNow Studio and Now Assist for Creator
- [“Delivery team roles and responsibilities”, " Who is in charge of what? "]
- CreatorCon Keynote
- Knowledge After Party

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[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2026/2026-02-24-a-review-of-past-knowledge-conferences.md).

[K24 and K25: A late review of the schedule I had](https://jace.pro/blog/k24-and-k25-a-late-review-of-the-schedule-i-had/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

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*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/k24-and-k25-a-late-review-of-the-schedule-i-had/*