--- original_url: "https://jace.pro/blog/notes-from-knowledge-19/" format: markdown ai_optimized: true --- Notes from Knowledge 19- # Notes from Knowledge 19 May 10, 2019 [servicenow ](/tags/servicenow/)[knowledge-conference](/tags/knowledge-conference/) Enable AI AnimationI was very lucky to get to go to Knowledge19. Now that it’s over, before I leave I want to jot down my thoughts. Of the labs, I attended I had no technical difficulty with the WIFI or content. Others did, but somehow not me. Below I’ll go over the parts I think notable. Last year I went over the things to keep in mind, but here’s a link to the [k18 post](https://jace.pro/k18) for a refresher. This year was different in that I was a speaker about the Meetups I help run. You can see the ones local to you [here](https://www.meetup.com/pro/servicenowdevprogram/). I got a lot out of this so I’ll get the boring bits out of the way; ## [Registration](#registration) Looks like they used [g2planet.com](http://g2planet.com/) again and this year it was better than last. This I thought was okay, but it could be improved. It also didn’t help that the schedule kept changing after I had been signed up for things. ## [Mobile App](#mobile-app) This years app was much better. It could have been better but it worked for its purpose. ## [Social Stuff](#social-stuff) This was great. I had been invited out to two nights out and met a ton of people. See [Twitter](https://twitter.com/phxdev/status/1125984190359465985) for more details. Drai’s party was pretty great. A bit loud, but that’s expected being a night club and all. ## [Things learned from networking](#things-learned-from-networking) WeWork bought [meetup.com](http://meetup.com/) and does free hosting for paid meetups - ServiceNow is upping Flow Designer free transactions to 1 Million - No one is happy with the new licensing model with Madrid - I found 14 unused #know19 passes this year. Next year I’m going to try to do something with that. - The hackathon is a great place to learn a new feature but it’s not a hackathon. They expect you to have the app prebuilt before you get there. ## [Labs](#labs) ### [CCW1630 Extension points: How to get other developers to improve your app](#ccw1630-extension-points-how-to-get-other-developers-to-improve-your-app) @pheedbaq is the man behind this lab. It was really well done. He had us update a bike borrowing application. I don’t think I can properly explain this but, in short this is what I think it is. A better way to let others replace code in a scope. [Lab URL](https://developer.servicenow.com/app.do#!/event/knowledge19/CCW1630) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=5c66ef9cdb9d3b0422e0fb2439961903) ### [CCB1089 Making the most of the ServiceNow MID Server](#ccb1089-making-the-most-of-the-servicenow-mid-server) This was amazing and performed by Mark Scott. I’m not sure how much he practiced it, but he came off like a pro. This talk checked all the boxes in my opinion. It was Entertaining, Educational, and Actionable. Not to mention he used R to determine if a photo is a hotdog or not a hotdog just like they did in Silicon Valley on HBO. In my opinion this was the best session I went to. (If you all have a recording of this on YouTube let me know and I’ll add a link.) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=6246e75cdb9d3b0422e0fb2439961979) ### [CCB1419 ServiceNow Developer Meetup and community Building](#ccb1419-servicenow-developer-meetup-and-community-building) This was a really open discussion between [Andrew Barnes](https://www.meetup.com/RDU-ServiceNow-Developer-Meetup/members/215745765/profile/), [Lily Li](https://www.meetup.com/Orlando-ServiceNow-Developer-Meetup/members/212809016/profile), [Todd Volpe](https://www.meetup.com/South-Florida-ServiceNow-Developer-Meetup/members/189027559/profile/), [Melhem El-Achkar](https://www.meetup.com/Munchen-ServiceNow-Developer-Meetup/members/203263765/profile/), and [Fernando Luiz Goulart](https://www.meetup.com/Sao-Paulo-ServiceNow-Developer-Meetup/members/189217600/profile/). It was great. We all introduced ourselves and talked about the struggles and the best way to do things in the meetup. I had been due to talk on the 1st floor 1/2 way through this talk. One of the attendees followed me down and I met her after my talk. She’s from Mexico and wants to have one in her area. I hope it starts up. I’d love to go and see it happen. ### [BRE1340 - A city in the cloud: How Minneapolis is driving digital transformation on the Now Platform](#bre1340-a-city-in-the-cloud-how-minneapolis-is-driving-digital-transformation-on-the-now-platform) I lived in Minneapolis and know the speaker and some of the developers who did a lot of the work featured in this talk. I just have this to say about the talk. Gina F. did a great job! I loved the slide where you could here her passion for the city. Also all the business problems they solved were amazing. [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=4846235cdb9d3b0422e0fb24399619e2) ### [CCDT0335 - Influence and learn by running a local developer Meetup](#ccdt0335-influence-and-learn-by-running-a-local-developer-meetup) I had practiced this talk a few times and was fortunate enough to have a lot of support in the audience. Thanks; Lida, Jarod M, Anna Baker, Casey, Kevin Karyadi, Will Weaver, Stephen Phayre., and Andrew Colson I ran too fast but there were plenty of time for questions and there were a number of great questions. [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=d246a75cdb9d3b0422e0fb24399619a5) ### [CCW1547 – Full-stack adventures in ServiceNow-land: part one](#ccw1547-full-stack-adventures-in-servicenow-land-part-one) This lab was a large lab. A lot of content to make your way through. However it is a lab where you make end to end peer review application. [Lab URL](https://developer.servicenow.com/app.do#!/event/knowledge19/CCW1547) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=b3462f5cdb9d3b0422e0fb2439961953) ### [CCB0433 Under the hood of Flow Designer and IntegrationHub with the engine developers](#ccb0433-under-the-hood-of-flow-designer-and-integrationhub-with-the-engine-developers) I’ve been a big advocate that instead of flow designer ServiceNow should have improved the workflow engine. With that being said that isn’t happening. - Don’t use gs sleep - Don’t do looping delay anti patterns - Understand that flows aren’t versioned like workflows ## [Labs I need to check out yet](#labs-i-need-to-check-out-yet) ### [CCDT1827 Advanced GlideRecord Techniques](#ccdt1827-advanced-gliderecord-techniques) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=7e66abdcdb9d3b0422e0fb243996190d) ### [LAB1413 Quickly implement an awesome walk-up service channel for improved employee experience](#lab1413-quickly-implement-an-awesome-walk-up-service-channel-for-improved-employee-experience) [Lab URL](https://developer.servicenow.com/app.do#!/event/knowledge19/LAB1413) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=b056639cdb9d3b0422e0fb243996193d) ### [LAB1542 Probe to pattern migration](#lab1542-probe-to-pattern-migration) [Lab URL](https://developer.servicenow.com/app.do#!/event/knowledge19/LAB1542) [On-demand Library URL](https://community.servicenow.com/community?id=community_article&sys_id=6866ef9cdb9d3b0422e0fb24399619c2) --- [View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2019/2019-05-10-notes-from-knowledge-19.md). [Notes from Knowledge 19](https://jace.pro/blog/notes-from-knowledge-19/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png) --- *This content is from Jace Benson's ServiceNow and tech blog at jace.pro* *Original post: https://jace.pro/blog/notes-from-knowledge-19/*