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original_url: "https://jace.pro/blog/serice-portal-record-producer-redirects/"
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Serice Portal Record Producer Redirects# Serice Portal Record Producer Redirects

February 10, 2018 [servicenow ](/tags/servicenow/)[service-portal](/tags/service-portal/)

  Enable AI AnimationI was asked to set up the redirect from a record producer on the Service Portal. This was no problem in the past CMS, and the normal GUI. The [docs](https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/service-catalog-management/concept/c_PopulatingRecordData.html) say it should be a simple line of code like;

`producer.url_redirect="home.do";//for CMS and GUI redirects
producer.portal_redirect="?id=page";//for Service Portal redirects`This *does not* work unless you change the Instance Options
(control-right click, to get to “Instance Options”).

This is the same widget that renders your other catalog items and they all will redirect too.

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[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2018/2018-02-09-service-portal-record-producer-redirects.md).

[Serice Portal Record Producer Redirects](https://jace.pro/blog/serice-portal-record-producer-redirects/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

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*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/serice-portal-record-producer-redirects/*