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original_url: "https://jace.pro/blog/outbound-email-examples-might-come-in-handy/"
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Outbound Email Examples - Might come in handy# Outbound Email Examples - Might come in handy

July 10, 2019 [servicenow ](/tags/servicenow/)[email](/tags/email/)

  Enable AI AnimationI am trying to keep a small list of emails I get from service-now
installations… this post is just that;

# [Email Examples](#email-examples)

## [Survey 1](#survey-1)

Subject: ServiceNow Customer Satisfaction Survey for [RECORD]

We would like to thank you again for being our customer.

Customer satisfaction is our priority, and we hope the solution to
incident [RECORD] has met your expectations.

Please grade our performance by clicking the link below to complete a
short survey. Every survey is acted upon and your input is vital.

Customer Satisfaction Survey

Thank you for your input.

## [[[Person’s name] [Role, Department] [Company]](](#[[persons-name]-[role-department]-[company]]https//jacepro/post/2019-07-10-email-examples/persons-name-role-department-company)[https://jace.pro/post/2019-07-10-email-examples/#persons-name-role-department-company](https://jace.pro/post/2019-07-10-email-examples/#persons-name-role-department-company))

Resolved by: [Resolvers Name]

Short description: [Short Description]

## [Survey 2](#survey-2)

Subject: Survey invitation: New Survey on Customer Satisfaction Survey

You have been invited to take the survey: Customer Satisfaction
Survey.

Click here to take your survey: [Link to survey]

Unsubscribe | Notification Preferences

## [Record Commented](#record-commented)

Subject: [Priority] [Record Class] Commented - [Company] - [Record]: [Short Description]

[Record Updated] [Priority] [Record Class]: [Record]

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## [[Hi [Record Class] [Record] has been updated.](](#[hi-[record-class]-[record]-has-been-updated]https//jacepro/post/2019-07-10-email-examples/hi-record-class-record-has-been-updated)[https://jace.pro/post/2019-07-10-email-examples/#hi-record-class-record-has-been-updated](https://jace.pro/post/2019-07-10-email-examples/#hi-record-class-record-has-been-updated))

[Record Class]: [Record]
Priority: [Priority]
Short Description: [Short Description]

## [](#comments)[Comments](https://jace.pro/post/2019-07-10-email-examples/#comments)

[Comments]

Steps to reproduce: [Steps to reproduce]

Business Criticality: [Impact]

Affected Users: [Quantity of users]

Start Date: [Start Date]

End Date: [End Date]

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Click here to view [Record Class] [Record]

Sincerely, ServiceNow Customer Support

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[View this page on GitHub](https://github.com/jacebenson/jace.pro/tree/main/./src/posts/2019/2019-07-10-outbound-email-examples-might-come-in-handy.md).

[Outbound Email Examples - Might come in handy](https://jace.pro/blog/outbound-email-examples-might-come-in-handy/) [Jace Benson](https://jace.pro) ![Jace Benson](https://jace.pro/icon-512x512.png)

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*This content is from Jace Benson's ServiceNow and tech blog at jace.pro*
*Original post: https://jace.pro/blog/outbound-email-examples-might-come-in-handy/*