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Knowledge 20 (K20) Turned Virtual

K20 has gone digital

ServiceNow just announced it has gone digital for this event. Below is the statement from <https://knowledge.servicenow.com/faq.html#...

Ok Orlando - Automated Testing Framework changes

OK Orlando - A series of features worth note

In Orlando there's a bunch of Automated Test Framework(ATF) updates.

Lets go over them and see what we thi...

Ok Orlando - Data Source Custom Load by Script

So this looks pretty neat, a way to simply load a set of data from script. This has been done previously by me with scheduled jobs and the like but now that ...

Ok Orlando - CSV Line Parser

As part of my getting familiar with some of the new features of Orlando, I wanted to dive into the new CSVParser class.

Why might I use this?

So in ...

Ok Orlando: Serivce Portal Conversation widget

This didn't make the release notes but the enter key used to do nothing. If you wanted to add line breaks to the comments to make a multi-line comment you ha...

Ok Orlando - Studio Git Outside Files

Edit source control integration files outside of Studio

Edit application files linked to a source control integration using an editor other than Studio....

Backing Out an Update Set From a Batch

Author's Note: I know backing out isn't the right term but it's how I think of it.

Backing out update sets can be a pain.

Here's the thing. Update S...

Step Away From Emails

I started making notes on this a long time ago. I'm going to update this as needed but this is what I have so far.

Email is an amazing system, however, it...