Licensing... Again (Mid 2019)[redacted]

CONTENT REDACTED PER SERVICENOWS COUNCIL

I'm sad that I can't share the content I have seen in public spaces. I don't want to cause more problems for anyo...

How to build reports via URL

Building reports via the URL can be really useful when you don't want to
ensure a report exists or hasn't been modified, but documentation is
pretty lack...

New side project: Dev Toolbox

Dev Toolbox is a scoped app to capture tests for all the Out of Box ServiceNow applications. This is a scoped application for Service-now to allow some utili...

Did you know, you can impersonate with a sys_id

Sometimes you'll have many people with the same name... Don't judge my users. You also sometimes need to impersonate the user. Did you know you can impersona...

How to activate plugins via script

Sometimes you have a whole bunch of plugins to install. No reason to keep your screen busy, you can script it, here's how.

Some smart person named Ashby p...

Madrid

Here's my take of whats new with Madrid

Madrid

I was told these are things I should look at;

!

| Thing ...

Service Portal: Disabling the order confirmation dialog

This is the first thing I was asked to do as the dialog is not what some of my stake holders wanted.

Make this sys_property glide.sc.sp.twostep with a val...

Using Processors to download files

I was talking to Nthumma about a problem. It was the need for a custom XML file for each incident. I knew of a way to do this, but it's old. Enter Processors...