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Search for specific code and sys ids in code and workflow activities
Searching for code is crucial to understand how something works. As such
here a four ways to do it
SNC Guru's "Find All System References to a Specific...
Two Step Unsubscribe
A stakeholder asked to have users verify they actually want to unsubscribe from an email instead of assuming they want to unsubscribe. To do this I made a si...
Redirect old CMS pages to your Service Portal
Useful when migrating from CMS to SP
Show hints for choice lists
Show hints for choice lists
Integration Considerations
When using a workflow, consider these decisions
Syncing Comments on Requested Item and Catalog Task
This is a terrible ask to fulfill.
Legacy Workflow considerations
These items should be considered when using a workflow.
Automagically Link records from journaled fields.
A old way to rewrite comments as links